Shipping Policy 运送政策

📦 Estimated Time of Arrival (ETA)

预购美瞳预计发货时间:10–15个工作日
All lenses are shipped from China. ETA may vary depending on customs clearance and public holidays.
所有镜片从中国发货,时间可能因清关或节假日略有延迟。

⚠️ Rush orders are not accepted.
We do not accommodate requests like:
"My birthday is on the 20th, please make sure it arrives before that."
请注意:不接受任何形式的急单要求,例如:“我xx号生日,请务必提前送达”。


🚚 Courier Services 物流方式

  • Malaysia: J&T Express / Flash Express / Citylink

If you wish to use a specific courier, please leave a remark on your order or contact us via Instagram.
如需指定快递方式,请在订单中备注,或通过 Instagram  联系我们。


💰 Shipping Fees & Free Shipping 运费与免邮门槛

地区运费满额免邮到达时间
West MalaysiaRM6满 RM120 免邮详见网站公告栏
East MalaysiaRM12满 RM200 免邮详见网站公告栏

🔍 Tracking Your Order 查询订单

Once your parcel is shipped, a tracking number will be sent to your email.
订单发货后,我们将通过电子邮件发送物流追踪号码。


⚠️ Important Notes 注意事项

  • We are not responsible for delays caused by customs, weather, or courier issues.
    因天气、海关、快递公司等不可控因素导致的延误,我们不承担责任

  • By placing an order, you agree to the shipping timeline and terms above.
    下单即表示您已了解并同意以上运送条款,不接受以延误为由的无理退款要求。